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The Evernote Blog

New Evernote Status page

Our Notes | By Andrew Sinkov
20 comments
 

Over the past 24 hours, we have experienced a couple of networking-related issues that resulted in some users being unable to reach our servers for a few hours yesterday and for about 45 minutes earlier today. We have identified and fixed both issues, and have significantly beefed up our monitoring infrastructure to help avoid these problems in the future.

In order to provide you with the most up-to-date information, we have created an Evernote Status page (www.evernote.com/about/status). Look to this page for information on scheduled maintenance periods, as well as unexpected outages.

If you haven’t already, we highly recommend downloading Evernote for your desktop. During downtime, the desktop versions continue to function, because all of the notes are stored locally on your computer. Premium iPhone and iPad users get the same benefit. Once the service comes back online, your notes sync and everything is back to normal. This is one of the advantages of Evernote’s multi-platform approach.

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← Older Comments
  • James Ridgway

    Any chance of Zulu time as well as Pacific Time for those of us on the other side of the pond?
    Thanks

  • dvdhldn

    If you really want to justify that multiplatform support claim how about a Linux client? Web’s currently my only option.

  • http://sites.google.com/a/apa311.net/csanet/Home kenjikatsu@twitter

    Good and useful News !

  • Rick

    EN team, as a paying customer I appreciate the product you provide, the level of service you strive to achieve, as well as your vision for the future. It must be challenging to remain positive amidst all the negative feedback you get when something goes wrong. Remain steadfast. You are making a difference.

  • http://twitter.com/sputnik Frank

    Just make sure to post on twitter as well please, if you have unplanned outage and http://www.evernote.com/about/status/ is down.

    Thanks

  • Jamie

    Good idea, nicely implemented

  • Mattk

    Thanks for adding the status page, but I think that you folks should also twitter during an outage over 15 minutes. That way if you tweet it via your phone, will get out no matter what your network is up to.

  • Papa Derail

    Does this have something to do with notes on my iPhone coming up blank? All’s well in thumbnail view, but open a note and get an empty page. Headline only.

    If i email one of these empty notes to myself, everything is there when the email arrives.

  • http://bmworangecounty.org/ Susan

    I was not using my own computer, meaning no my local evernote, so web site was only thing I could use and that time downtime was quite critical. Specially that I heard nothing from you, use twitter, use status page. Whatever, but next time you encounter downtime, notify your clients, thanks.

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