Comments on: Skitch And Evernote: A Letter From Keith Lang

By: amuramoto

amuramoto — Tue, 16 Apr 2013 19:48:00 +0000

Please contact our support team. They can help you troubleshoot the issue. evernote.com/contact/support/

By: Timothy Pasch

Timothy Pasch — Sat, 05 Jan 2013 18:30:00 +0000

Thank you for your letter, Keith. I am one of the many passionate original Skitch users who has been taken aback by the upgrades. Based only on your letter I have given v2 a try again.

There are some things that I like about it, actually. It seems to drag very nicely and feels very crisp. I do have some suggestions however. First up, is please bring back the appearance of the original! The menu and bottom look entirely different and much more sterile. The original Skitch has a quirky character to it: my thought would be not to disregard the winning formula that you developed. Even the wonderfully designed “Skitch” logo has been removed from the new version.

Additionally, I am having a very difficult time resizing images in the new Skitch. In the original, I was able to simply drag a corner to resize: although this feature may be included in the new version, it is much less intuitive. The fact that we cannot rename files is a real deal-breaker. The color-picker is also much different and again, I find myself preferring the original.

To sum up: other than the revised base-level code, and integration with Evernote, please revert everything else to the same appearance and functionality of the original. I’d also like to mention that I greatly appreciate your taking the time to write to your users. We are passionate for a reason: you have done great work, and we are (many of us) reluctant to watch as Evernote’s influence changes the experience too dramatically.

With best wishes and appreciation-
Timothy Pasch

By: Dave Knight

Dave Knight — Fri, 04 Jan 2013 06:09:00 +0000

Please add tags. Would love to get rid of Littlesnapper in favor of Skitch.

By: realrolfje

realrolfje — Wed, 02 Jan 2013 22:41:00 +0000

Dear Ketih, I truly hope that somebody will bring Skitch 1.0.2 back and
release it to the Mac App store, maybe under a different name. Please
read my reaction to your letter at
http://rolfje.wordpress.com/2013/01/03/open-letter-to-keith-lang-about-skitch/

By: Erlend Strømsvik

Erlend Strømsvik — Wed, 02 Jan 2013 07:21:00 +0000

Why give thanks “for the hard work”, when the result is less than the original program?
What work do they need to keep up? Skitch v.1 is as good as is gets for my part. Do you often buy new hammers, because someone has been working (hard) to create a new version? When a program does something has good as Skitch v.1 did there are hardly need for any upgrades.

By: Geoff Schwartz

Geoff Schwartz — Mon, 31 Dec 2012 13:03:00 +0000

This is a great feature. I scrambled to find a link to an original version of Skitch after upgrading and found the crop feature gone. P.S. thanks for the link Keith – and hope you cope OK with all us whinging customers using your awesome free product.

By: rosswell

rosswell — Sat, 29 Dec 2012 17:41:00 +0000

Pre-paying, early customer here. Having wasted so much time on the icky release of the “new” Skitch being discussed below, I am very reluctant to take the bait a second time. I see that a “updated” new version is out. I am waiting to see the comments on this blog and the App Store before I bite again.

12/29/12 Update: Early reviews on the App Store are not promising. Darn.

I am sorry Evernote bought Skitch. I accept it as inevitable and it was too good to last.

I’m keeping an eye out for the next good Skitch I guess. I’m not here just to complain; as a s/w developer myself I think they need to hear how spectacularly they messed up a good thing.

By: obeattie

obeattie — Sat, 29 Dec 2012 16:17:00 +0000

So pleased to know that you’re fixing some of these issues. As a long-time Skitcher, I’m a little astounded you released the new version in the state it was in, but at the same time I’m glad to see it’s getting some love.

As soon as the improved new version is out I’ll surely switch to it from the old version.

By: afndimrdandi

afndimrdandi — Sat, 29 Dec 2012 10:06:00 +0000

I’m so glad you sent your email linking to this and one other Skitch article. By reading all the comments, I’ve discovered many things about Skitch v1 that I never knew existed. I already preferred it to v2 but now I love it even more! Thanks. Couldn’t be happier:)

By: afndimrdandi

afndimrdandi — Sat, 29 Dec 2012 09:50:00 +0000

Since my earlier comment, I’ve taken a closer look at the wording. Mike refers to “Add Shadow to Image” which is precisely the wording of a feature found in the Image menu that adds shadow to ANYTHING in Skitch. You seem to be referring to something else, “Add shadow to window snaps”, which can be found in Preferences > Settings > Snapping. Therefore I’m pretty sure the answer to your question is “no”, he’s referring to the other shadow feature. I agree with him – it’s one of the best reasons for using Skitch vs. its competitors.