News

Evernote for Mac gets improved sync performance

Posted by Andrew Sinkov on 25 May 2010

Posted by Andrew Sinkov on 25 May 2010

Comment

A few days ago we released an update to Evernote for Mac (v 1.9.0). That update didn’t contain a ton of features, but it did have a notable one. Also, it appears that users running old versions of Mac OS X 10.5 (Leopard), may experience some issues with this update. More on that below.

Much faster sync

This update dramatically improves note synchronization. If your Evernote use involves creating and updating single notes, then you may not notice the improvement. But, if you were to get a new Mac, install Evernote, and do a full sync, then you would be blown away by the increased speed.

This sync improvement is part of a larger, and very important, Evernote story. We created Evernote knowing that it would outlast most of our computers and devices. In my few years with the company, I’ve gone through four phones and three laptops. Whenever I get a new computer, I install Evernote and sync my notes, and *poof* everything is right with the world.

The longer Evernote is around, the larger the accounts our users will have–there’s also a tendency for user to upgrade to Premium over time, which means larger file sizes and more file attachments. That’s why we’re now beginning to focus a lot of our effort on improved performance for larger accounts. This sync speed increase is part of that plan. You’ll be seeing speed and reliability enhancements like this throughout Evernote in the coming weeks and months. That way, your second brain stays as snappy as ever.

Older versions of Mac OS X 10.5 (Leopard)

Some users have reported issues when running this latest update on older version of Mac OS X 10.5, aka Leopard. We’re looking into this and hope to find a resolution. In our testing, it appears to affect 10.5.5 and 10.5.6. If you use these versions, we recommend updating to the latest, 10.5.8. It’s free from Apple.

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34 Comments RSS

  • Micky

    Its excellent

  • Benjamin M. Strozykowski

    LOL, I totally read that last sentence like Mario: “It’s a free! from Apple!”

    Not trying to poke fun, just thought I would share my thought. :)

    • Phil Libin

      Thanks. Now that’s stuck in my head for the rest of the day.

      • Benjamin M. Strozykowski

        Glad to help :D

  • Carol

    WAHOO!!!!! I have had to sync evernote on 5+ computers, and it’s always been a pain. This is great news!

  • Robin

    Doesn’t fix the “can’t declare any more prefixes”-bug though

  • Derik

    Will this fix the dreaded Android app java error?

    • Andrew Sinkov

      That issue is on the Android side. We should have the update for Android very soon.

  • Natinha

    Is there a way for premium users to NOT have a local copy and just keep everything in the cloud? I’m at over 3GB and afraid of the growth.

    Thanks.

    N

  • Dave Jaworski

    +1 on the Android problem. This is a serious problem that has taken way too long to fix. I have been a loyal paid Evernote subscriber since July 2008. Since getting my Android phone I have been a frustrated/crippled user. Hoping “soon” is truly in the next few days. I hope Evernote understands how frustrating this bug and the slow response has been to your user base. This needs to be a top priority. Evernote + Mac = useless right now.

    Thank you.

    Dave

    • Andrew Sinkov

      We fully understand your frustration and are working to get the issue resolved as soon as possible.

      • Dave Jaworski

        WooHoo!!! Fantastic! You did it! The Android update released this morning has resolved the problem. Evernote is 100% usable now with Mac + Android combination. So glad to see this. Thanks and congrats to the team on resolving this issue. Back to 100% recommend.

        Now off to tweet the good news…

        Dave

  • Steen

    Running OS X 10.6.3 on a 2.4 GHz Intel Mac Book Pro & Evernote Version 1.9.0 (83438) and keep getting this:

    Sync failure: unexpected transfer error Synchronization failed because of an unexpected data transfer error with the Evernote servers. If the problem persists, please contact Evernote technical support.

    • Andrew Sinkov

      Steen, I recommend doing what the message says and contacting our support team: http://s.evernote.com/support

  • Lindsey C. Holmes

    Such a groupie… One request though, please drag and drop for PDFs ( to MAC desktop/ files) as it is so hard to get PDFs from Evernote. Otherwise, amazing work and keep it up!!!!

  • Michael A

    Just flipped through a multi-page .pdf on my mac today and noticed that evernote was about 100% faster. Thanks guys, great work!

  • Michael Newman

    I am having problems running Evernote on 10.5.6 and don’t want to upgrade my OS. Basically it won’t sync: gives a message “Synchronization failure. Evernote is unable to connect with the Evernote Service…” Works fine though on my other Mac running OS 10.5.8. I would be very grateful if Evernote could sort this out, or allow reversion to the earlier version, which worked fine.

  • Georgia Harper

    I just loaded Snow Leopard last week and the next day, I tried to sync a new note in Evernote, and get “sync failed” each time I try it now. Updated Evernote to the latest version for Mac and I’m still getting sync failed. No more sync? Waaah.

    • Andrew Sinkov

      Georgia, Evernote works on Snow Leopard. I would recommend contacting our support team: http://s.evernote.com/support

  • greg harper

    I have had a problem for about a week now with Evernote web! Whenever I am editing a note and attempt to “add a link”, nothing happens. What I have highlighted just grays out and the box that used to pop up asking for a URL is not popping up! I use Firefox but have also tried using safari and even internet explorer, yuck! Why is this no longer working, it’s a feature that I use every single day… without it, Evernote is now useless to me!

  • chaz

    Hi, I have two suggestions:

    1) a place on the website where people can send their feedback and suggestions, instead of blog comments, would be nice

    2) can we get more functional tables/bullets in the Mac version? the editor can’t handle really basic things (like, removing a row, resizing a column, cutting and pasting bullets or anything from a table, etc.) it’s nice to see all these whiz-bang features and platforms, but not nice to see basic functionality neglected.

    This quote sums it up (http://news.ycombinator.com/item?id=1123364):

    “A first-year CS undergrad student can write an editor with better formatting than Evernote on OS X. I don’t mean to be snarky but it’s terrible to see EN have so much potential only to be excruciating to use.”
    - z8000

  • Clair

    I just downloaded the Evernote for Mac client and the iPhone app. When I add/modify the contents of a single note on, say, the desktop does Evernote detect this and synch the updated note across all platforms?

    Clair

  • Lucas

    Every time i try to sync, a pop up appears that says –
    “Synchronization Failure- Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.”
    Anyways, this is really annoying and i was wondering if there was any fix for this, if there is that’d be great.

    P.S. Im using a macbook pro, running snow leopard, my wifi connection is excellent. Thanks

  • Gary

    I also have the synchronization issue as some other guys have already met. Basically it throws a pop up says – “Synchronization Failure- Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.”
    Has this been resolved? or any thing I can do to solve it? I am using the latest evernote version on mac – 1.11, and running on Mac OS 10.6.5. It was working well, but suddenly it became like this. It’s really annoying and I can not sync with my other machines.

    • Michael

      Any word on this? I have this issue as well.

  • Michael Parsons

    I have this issue too – any resolution?

  • Michael Loechel

    What synchronization technology does Evernote use to sync? HTML5

  • DW

    I’m also getting the message:

    Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.

    Any solutions?

  • Pascal V

    Same issue here too :
    Evernote is unable to connect with the Evernote Service. This may be due to a network problem or service maintenance. Please try again later. If enabled, automatic synchronization will resume once the Service becomes available.

  • Robin Shapiro

    I just heard about Evernote today. I tried to download Evernote to my Mac OS X using version 10.5.8 and after the download is done when I double click on it (in applications) it says: “You cannot use this version of the application Evernote with this version of Mac OS X” HELP!

    • Andrew Sinkov

      Evernote requires Mac OS X 10.6.6 or higher to run.

  • Robin Shapiro

    I can open Evernote from the Evernote website by using SIGN IN (which I had set up). I’m wondering if it’s just not available from my applications folder on my Mac OS X using 10.5.8. See above comment please.