CEO Notebook: An Exciting Year Ahead for Evernote

CEO Notebook: An Exciting Year Ahead for Evernote

Posted by Chris O'Neill on 31 Jan 2018

Posted by Chris O'Neill on 31 Jan 2018


As Evernote’s CEO, I’m amazed every day. I get to see our employees working hard to develop the product and create new partnerships and innovations that promise to make Evernote even better. I also have the privilege of seeing unbelievably inspiring things that people are doing with Evernote. They’re taking it far beyond our original vision of preserving memory. As we look ahead to our 10th anniversary later this year, I marvel at the incredible journey we’re on. And we’re just getting started.

What to expect from Evernote in 2018

In the past several months, we made some big strides: we moved to the cloud, updated our iOS app, launched integration partnerships like Slack, and continued our advancements in voice technology. What’s next? You can look forward to several innovations that we’ll release throughout 2018. We’ll make it even easier to put new information in Evernote. You’ll notice that the ways you find and use your information will get better. And it’ll get easier to collaborate within Evernote. In 2018, we’re focusing on three key ideas:


We’re extending our product into new areas. We’re focusing on improving Evernote for both individuals and teams. Evernote is about to get a lot more powerful. It’ll still be the Evernote you already know and love, but you’ll be blown away when you see what it can do when you work together. Right now, 70 percent of you use Evernote both at work and at home. You’ve been asking for Evernote to work better when in a group or team setting, and we’re going to deliver that. Watch this space for some exciting developments about that very soon.


Did you know that 80 percent of Evernote customers live outside of the United States? We’re lucky to have a vibrant customer community around the world. We’re grateful that we get to learn from all of you, and we love the feedback you provide. Speaking of feedback, I want you to know that we’ve heard you, and you can look forward to seeing even more enhancements to the features you know and love. You’ll also see non-stop improvements to the Evernote experience, especially related to templates—more to come.


You’ve told us that it’s important to you to have more ways to capture, use, and find information with Evernote. So we’re looking at ways to improve all three of those areas. For example, we’re expanding Evernote’s speech input capabilities. We’ve already integrated with Siri, and we’re delving into ways to go further. We want it to be as easy as possible to capture any idea in Evernote at the speed of thought, no matter where you are or what you’re doing.

We’re also interested in discovering how to help you be more organized without having to do all the organizing yourself. For example, we think you should be able to find what you need without having to search for it. That’s why we’re exploring advanced technologies that’ll allow your notes to be tagged automatically, or placed into the correct notebook without you even touching them. Wouldn’t that be cool? We think that could happen this year.

Staying true to our mission

As I mentioned at the beginning, people do more than remember things with Evernote. Every day, you tell us some truly astounding stories about new ways that you’re achieving things with Evernote that you couldn’t do without it. It’s humbling to see how our product impacts millions of people’s lives all over the planet.

Let me share four of those stories with you. These are stories that make me realize how much Evernote means to people. And they’ve inspired the entire company to help you do even more in 2018:

The $2 million search

The founder of a start-up that creates virtual reality therapy for people with autism told me about a day a single missing document stood between his company and a grant worth $2 million. On a hunch, and with just minutes to spare before the deadline, he typed a few letters he remembered into the Evernote search bar. The search engine returned the document to him, and he was able to apply, and win the grant.

Working together to find a cure

A medical company in the US is using our product to help keep the focus on creating effective cancer treatments that help save lives and improve the quality of life for people going through treatment. Evernote is a key ingredient to something that could literally change the world.

A new spin on an ancient tradition

Chris O'Neill Evernote CEO

In Japan, a Buddhist monk from a 450-year old temple in Zenryu-ji traveled to an Evernote community event just to tell me his story. He uses Evernote to make his temple’s meetings better. (Yes, monks are struggling with meetings too!) He captures notes and action items and also uses Evernote to write and edit the temple’s monthly newsletter.

Connecting a scattered family

A mother of five in Provo, Utah told me that despite the fact that her children live separate lives all around the globe, she stays connected to all of them with Evernote. They share recipes, knitting patterns, and inspirational thoughts as if they were all together in their family home.

Evernote’s promise for the future

Evernote’s mission is to help individuals and groups to remember everything, turn ideas into action, and work effortlessly together. The innovations you’ll see from us in 2018 do more than simply support that mission. They are also evolving Evernote as it becomes even more essential for the way you interact with technology in your life, work, and the world around you.

I’m excited about what’s coming in 2018. And I’m grateful for your support along the way. We think you’ll love it.


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25 Comments RSS

  • Boy Brantjes

    I would certainly like to move from plus to premium but it doesn’t seem to work. It would be great if you could give it a bit of your attention, Thanks!

    • Pamela Rosen

      Hi there! I’m sorry you’re having difficulty! Send a DM to @EvernoteHelps on Twitter and they’ll be able to take care of you right away! -Pam R

  • Lynn

    Are you bringing back the horizontal view of notebooks on the app and allowing us to edit notebook names and stacks and rearrange notebooks again? This was a key feature for me.

  • Jacob Saaby Nielsen

    For what it’s worth, that all sounds great, but very fluffy.

    Would love:

    – Bundles of notes across notebooks, which could be shared.
    – A creative canvas like the one in OneNote. I really trust Evernote the most, but brainstorming in Evernote is braindead and slow. It works so much better in OneNote with the freeform canvas. Please introduce your version of it, it would allow me to go 100% Evernote.
    – There was once an iPad app called Ruminate. It let you connect little boxes of ideas. Something like that, with links to notes. Or, if the boxes doesn’t link to a note, when you click them, they create a note and link it.

  • David

    Thanks for the update! I had been concerned that Evernote was in a holding pattern due to the lack of news so this is very welcome.

  • Lucas Neumann de Antonio

    Please just add markdown support…

  • Mostafa AlBelliehy

    First things to do in 2018:
    Destroy the new iOS app (v.8, a total failure)
    Return the version before (v.7 is the best)
    Then work anyway you want on a new version, but not that disaster.

    Evernote is the primary app in my life, and moving to Mac made me love it even more. But the iOS app nightmare makes me mad and not wanting to use it anymore. 😡

  • Tony

    Fun stuff… what about subnotebooks? and more importantly, the ability to pull all of our checkbox items into a new note? (like a single note that is a summary of all our checkboxes with a notelink back to the original as well)

  • Mike

    Please add functions in web to work with tables as good as in desktop apps! I’m Plus member and i can’t change tables in 2018…

  • Simon

    Interesting fluff piece. A post on possible new features (ETA on this features would also be nice) and coming bug fixes would also be appreciated.

  • Steven

    Thanks for the update. What I’d like to see is just a solid, responsive note editor, including outlining and internal note links. It doesn’t seem as if it would be as hard to do as all that fancy stuff you’ve outlined, but I’m guessing that cross-platform compatibility must make it tricky. Thanks for a great product.

  • Cameron Reilly

    Four months since Evernote broke Penultimate. No fix, no updates. Nothing. I miss Phil.

  • Hemant Garg

    Hi Chris,
    Thanks for this post and congratulations for 2017 achievements. It adds back the energy into Evernote fans. I have been an old Evernote user and still, it’s part of my daily life.
    I am glad you touched on the idea of collaboration, more ways to capture notes, smart filling, templates etc.
    I would love to see some notes auto-recollection as well. Many times we put notes into Evernote and then forget about them. For example – It would be great if Evernote can find all documents worth looking at during tax season.

  • Kruno

    Chris O’Neill are you kidding me. Why don’t you take a walk trough the forums of your windows Evernote app. Your developers team is introducing bugs that actually deetes peoples work, make Evernote unusable to work with and each version in the last six months is getting worse. Jeez. What kind of a CEO are you who either does not know what his development team is doing or doesn’t care, possibly both. And than you have the nerve to send this PR crap and pretend its all fine. For god sake, just go to your own forums and talk to someone over there, its a disaster. Look for yourself. Just read the comments.

  • Patrick

    Archiving solution….. more than 8 years working with Evernote Premium and my searching are getting worst and worst.

    There is a huge request from the community that I wrote here in Evernote Forum:

    A lot of people already reacted on that also.

    Please, make it happen on 2018/2019.

  • Aaron

    More fluff from someone who doesn’t give a damn about the user base. The 2 million dollar search? Really? If you lose a document worth 2 mil you deserve what happens next. How about fixing the myriad of that actually lose notes for the rest of us! Evernote is -still- an unstable security nightmare, what are you planning to do about that?

  • Ricky

    What I would like to see in 2018:
    – new android app
    – improved handwriting experience w/ pen on Windows and Android
    – CROPPING & enhancements after using the Android scanner!!
    – make the web app more powerful.
    – Windows app improvements. It just feels stale. Instant sync causes constant lag issues.
    – New table feature in Windows in unreliable and buggy.
    – Maybe drop the Windows client completely if your not going to make the effort to improve it and make the web app more full featured with the same back up support.

    • Sean Brown

      Totally agree with Ricky above. The Windows app usually insta-syncs slower than I can type, which causes lag, brief freezes, and an extremely unsmooth experience compared to my alternatives (OneNote or Word). PLEASE get the basics right – a better, smoother text editor – before introducing new Windows features.

      Better search – results in order of relevance instead of date, for example – would also be great.

      Better preservation of note formatting when copy/pasting between Evernote and Microsoft products (Word, Outlook) would also be appreciated.

      Ricky is also right that cropping needs to be rolled out for Android. Or better yet, much better auto-cropping of scanned documents.

  • ed

    I’d much prefer no new features in 2018, but just a solid year of stability fixes for all of the bugs and annoyances users are dealing with…

  • alex

    we need sub-notebooks!

  • Nina

    The comments on here say it all. I’m on the lookout for a new app as the most important feature – keeping my notes safe – is always a gamble. I just lost the complete content of two notes. Poof, just gone. I pay for premium and should be able to access previous versions via the history option. Guess what? I can only view the ‘current’ version for the now blank notes which is absolutely useless. Thankfully, I have the notes in my oldschool Moleskine. Pen and paper seemingly still rules… But, come on? This is a core feature. This has happend in the past multiple times.

  • Jason Brown

    Please develop a Linux client for Evernote

  • JF

    Chris, please can we have the option in ios to commence typing in the title? For me this would make Evernote for ios the best to do app on the market. Thanks. J

  • Shaun S.

    It would be nice to see options to add more notebooks within notebooks under stacks (sub notebooks).

  • Anna Finke

    Sure hope 2018 includes an upgrade for Apple Pencil usability (which is currently a joke in annotations) and the ability to write longer (typed) notes WITHIN the pdf on ipad etc… you know, basically the simplest function most pdf readers can do.